Privacy Policy

At Vealth.me, accessible from http://vealthme.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Vealth.me and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Vealth.me. This policy is not applicable to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1. Introduction

Vealth.me ("we", "our", or "us"), operated by Lunix Health Sdn Bhd, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, access, use, store, disclose, and protect information when you use the Vealth.me mobile application, website, and related services.

By using Vealth.me, you acknowledge that you have read this Privacy Policy.

2. Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

2.1 Personal Information

We may collect:

- Name and display name.
- Email address and phone number.
- Account credentials and authentication information.
- Profile information and wellness programme participation details.

2.2 Health and Fitness Data

With your explicit permission, Vealth.me may access health and fitness information made available through supported health platforms and devices, including Apple HealthKit, Android Health Connect, and compatible phone health-tracking services.

Depending on your device, permissions, and enabled features, this information may include:

- Step counts and daily activity.
- Walking, running, and other physical activity records.
- Distance travelled.
- Active energy burned and other supported activity metrics.
- Exercise sessions and activity history.
- Other health and fitness metrics explicitly supported by the app and authorised by you.

The specific data accessed depends on the permissions you grant and the features you choose to use.

2.3 Device and Usage Information

We may collect technical information such as:

- Device type, operating system, and app version.
- App usage, diagnostic information, and error logs.
- IP address and related technical information when you use our online services.

3. How We Access and Collect Health Data

Vealth.me accesses health and fitness data only through supported integrations and the permissions granted by the user.

Apple HealthKit: On supported iOS devices, the app requests permission to read supported health and fitness data through Apple's HealthKit framework.

Android Health Connect: On supported Android devices, the app requests access to the specific health data types required by its features through Health Connect permissions.

Compatible phone or device services: Where supported, the app may obtain activity information through compatible health-tracking integrations or services.

We do not access health data types for which you have not granted the required permissions. You can manage or revoke permissions through the relevant device settings or health platform.

If you deny or revoke permission, certain health-related features may no longer function as intended.

4. How We Use Health and Fitness Data

We use authorised health and fitness data only for the app's disclosed wellness and activity-tracking purposes, including:

  • Displaying your activity records and progress.

  • Tracking activity against personal or programme goals.

  • Calculating activity summaries and progress metrics.

  • Supporting wellness programmes and activity challenges.

  • Enabling participation in competitions and leaderboards where applicable.

  • Synchronising activity records with your Vealth.me account, where required.

  • Providing app functionality, troubleshooting errors, and maintaining service reliability.

Health data is not used for advertising, sold to data brokers, or used for unrelated purposes.

Where activity information is displayed to programme administrators, other participants, or on leaderboards, the information disclosed is limited to what is necessary for the relevant feature and consistent with the applicable programme settings and user disclosures.

5. How We Store and Process Health Data

Health and fitness information may be processed locally on your device or transmitted to our secure servers when necessary to provide account synchronisation, activity tracking, wellness programme participation, or other requested features.

Important: The actual storage arrangements depend on the features enabled in your version of the app. Health information is stored on our servers only where necessary for the disclosed functionality and where supported by the relevant consent and permissions.

We apply appropriate technical and organisational safeguards to protect personal information against unauthorised access, alteration, disclosure, or destruction.

6. Data Sharing and Disclosure

We do not sell users' personal health information.

We may disclose limited information in the following circumstances:

  • Service providers: Hosting, database, infrastructure, security, and technical service providers that help us operate Vealth.me.

  • Health platforms: Apple HealthKit, Android Health Connect, or compatible services as necessary for user-authorised integrations.

  • Wellness programme operators: Relevant activity information needed to administer a programme or competition, as disclosed to participants.

  • Legal obligations: Where disclosure is required by applicable law or a lawful request.

  • User-authorised disclosures: Where you explicitly request or authorise a particular disclosure.

Third-party providers may process information under their own privacy policies and applicable terms. We do not permit service providers to use health information for purposes unrelated to providing the contracted service.

We do not use health and fitness data for targeted advertising.

7. Data Retention Policy

We retain personal information only for as long as reasonably necessary to provide our services, fulfil the purposes described in this policy, resolve disputes, maintain security, and comply with applicable legal obligations.

Our retention practices are as follows:

  • Account information: Retained while your account remains active and for a reasonable period after account closure where necessary for legal, security, or administrative purposes.

  • Health and fitness records: Retained for as long as necessary to provide activity history, synchronisation, wellness programme participation, and related features, subject to applicable deletion requests and legal requirements.

  • Technical logs: Retained for a limited period necessary for security monitoring, troubleshooting, and service maintenance.

  • Backups: Information in backups may remain temporarily until the relevant backup retention cycle expires.

When information is no longer required, we will delete it or securely de-identify it, subject to applicable legal obligations.

We do not retain health data indefinitely without a legitimate operational or legal reason.

8. Your Privacy Choices and Data Deletion

You may:

  • Revoke health data permissions through Apple Health or Android Health Connect settings.

  • Request access to or correction of your personal information.

  • Request deletion of your Vealth.me account and associated personal information.

  • Ask us to delete health and fitness records associated with your account, subject to applicable legal requirements.

Revoking device permissions prevents future access through those permissions but may not automatically delete data previously synchronised to our servers.

To request account or data deletion, contact us using the contact details provided below. We will verify your request and process it in accordance with applicable laws and our retention obligations.

9. Data Security

We use reasonable technical and organisational measures to protect personal information, including access controls and appropriate security safeguards.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Vealth.me is not intended for children unless a particular programme or feature expressly permits their participation with the necessary authorisation.

Where applicable, we will handle children's personal information in accordance with relevant legal requirements.

11. Third-Party Services

Vealth.me may integrate with third-party platforms, health services, or device features. Your use of these services may also be subject to their respective privacy policies and permissions.

We encourage users to review the privacy practices of third-party services they choose to connect.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our app, integrations, business practices, or legal obligations.

The latest version will be published on our website, together with the updated effective or revision date.
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